The Town of Emerald Isle, North Carolina

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Frequently Asked Questions

 
What are the local utility companies, and how can they be contacted?
What is the number for the Emerald Isle Post Office?
What about wireless internet access in Emerald Isle?
When is trash/recycling picked up?
What type of trash will be picked up?
What are the specific regulations concerning garbage containers?
What type of recycling will be picked up?
How can I dispose of White Goods/Large Appliances?
How can I dispose of Brush & Yard Debris?
Where are the Parks and Beach Accesses located in Emerald Isle?
Where can I register to vote?
What are the regulations regarding pets?
What can I do about the wild animals that are a nuisance in my neighborhood?
What can I do about the nutria removal?
Where do I get Town Vehicle License Tags?
Are individuals or businesses without a physical business location allowed to sell their merchandise anywhere in Town?
How should I build a sand fence?
What about Hurricanes, Evacuation and Re-Entry?
What are the regulations about riding horses on the beach?
When are vehicles allowed on the beach?
Are alcoholic beverages permitted on the beach?
What about the use of the Town's public parks and accesses?
What if I want my wedding on the beach?
What type of transportation is available?
What are the regulations about driving Golf Carts in Emerald Isle?
Where are golf cart parking spaces located?

What is the phone number for the Emerald Isle Post Office?

Emerald Isle Post Office

354-6677


 Who are the local utility companies, and how can they be contacted? 

Water

Bogue Banks Water Corporation

354-3307
email: kdbbwc@ec.rr.com

http://boguebankswater.com/
 

Electricity

Carteret-Craven Electric Cooperative

247-3107

Telephone (local service)

Century Link (formerly Embarq)

252-633-9011 (no charge for the call)

Cable

Time-Warner Cable

223-6400

Time Warner Cable brings Speed Zone Wireless Internet access to EI - Click on the link below for details (wireless coverage is not available in all areas)

You may also check out DirectTV at the following website: www.directtvdeal.com or call toll-free 1-866-810-7892

18 inch satellite dishes are allowed in the Town.

When is trash/recycling picked up?
(
Magnets containing pickup schedules and recyclable information are available at Town Hall)

 

Residential trash is collected twice per week all year long by the Town's solid waste contractor Simmons & Simmons Management, Inc.

 

Effective March 18, 2013 the collection day for the second trash collection of each week changed.  The collection day for the first trash collection of each week has NOT changed.

 

The schedule is as follows:

  • Mondays:  first ocean-side trash collection
  • Tuesdays:  first sound-side trash collection
  • Wednesdays:  entire Town recycling collection
  • Thursdays:  second sound-side trash collection   
  • Fridays:  second ocean-side trash collection.

The change affects only the second trash collection day of each week, with the second collection days for ocean-side and sound-side being switched. 

 

Ocean-side includes all locations on the south side of NC 58 and Coast Guard Road, and The Point area.  Sound-side includes all locations on the north side of NC 58 and Coast Guard Road.

 

The Board approved this change at their December 11, 2012 meeting, and the change is intended to reduce the amount of ocean-side trash generated right before the weekend when new visitors arrive. 

Trash dumpsters at condominium complexes will continue to be emptied every Monday throughout the town, with additional collections scheduled for every Friday, only if necessary.

Recyclables are collected throughout the entire town each Wednesday.

Another feature of the Town's contract with Simmons & Simmons is that personnel also roll-BACK trash and recycling containers to all houses after collection. The initial roll-OUT is still the responsibility of the resident, property owner, and/or vacation rental company.

 

What type of trash will be picked up?

The regular trucks will pick up:

Broken furniture

Small appliances

Mattresses

Beach chairs

Grills

Bed springs

Lawn mowers

Household items

Paint cans are only picked up when they are dry. If there is a little paint left in the can, add some kitty litter or sand and let it sit a day or two to dry out.

Please note:  Carteret County collects old LATEX PAINT from residents during the month of April each year at the Hibbs Road convenience site. ONLY IN APRIL.  Ask the attendant at the Hibbs Road site where they have the April paint collection area set up.  Otherwise paint may be taken to the annual household hazardous material collection event which normally takes place in Carteret County in September of each year.

Regular collection will not pick up:

Lumber

Siding

Asbestos

Windows

Treated wood

Doors

landscape timbers

Construction materials

Brush

Large appliances

White goods

Yard waste

*Computer Equipment *Televisions  

*Special Note - Effective July 1, 2011 computer equipment and televisions are banned from North Carolina landfills.  Residents and property owners may dispose of these items at the Carteret County Convenience Site located on Hibbs Road outside of Newport.  The Hibbs Road location may be reached at 252.723.8075 and is open according to the following schedule:

Monday, Tuesday, Thursday, Friday, and Saturday
7 AM – 6 PM
Wednesday
2 PM – 6 PM
Sunday
1 PM – 6 PM

 

What are the specific regulations concerning garbage containers?

REFUSE CONTAINERS

  • All residential units, regardless of type of residential use, will be required to provide “adequate containment” of all refuse and recyclables.

  • All residential units will be required to use standard 65-gallon or 90-gallon roll-out containers.  Those who are physically unable to use 65-gallon or 90-gallon containers can receive authorization to use standard 40-gallon containers for residential refuse.  A doctor’s note or handicapped parking card is required to receive authorization to use standard 40-gallon containers.  These individuals are urged to contact Town Hall for this special authorization.

  • All residential vacation rental units will be required to use one standard 90-gallon roll-out container per 3 bedrooms.

RECYCLING CONTAINERS

PLEASE NOTE - EFFECTIVE MARCH 18, 2013

The Town has experienced a significant increase in the volume of recyclables collected over the past few years, and has experienced more instances of overflowing recyclables.  
 
The Town discontinued the sale of the 18-gallon open recycling bins in late 2012, and all permanent residents and second home owners are now required to utilize a minimum of one 40-gallon (or larger) roll-out recycling container..  Vacation rental units are now required to utilize a minimum of one 90-gallon roll-out recycling container for each 3 bedrooms in the vacation rental unit.  
 
In an effort to reduce the cost for our property owners, the Town has partnered with Sound ACE Hardware to offer both the 40-gallon and 90-gallon roll-out recycling containers at a reduced price for a limited time.  Sound ACE will offer the 40-gallon roll-out recycling containers for $69.99 each (as opposed to the regular price of $84.99), and will offer the 90-gallon roll-out recycling containers for $74.99 (as opposed to the regular price of $99.99). 

The Town will not be selling the containers, and they should be purchased at Sound ACE Hardware, located in the Emerald Plantation Shopping Center.   

You may purchase your container at any store other than Sound ACE Hardware but the container must be compatible with the container as pictured above in order to be compatible with the trucks.     

RACKS

  • Solid waste racks will no longer be permitted in the Town’s right-of-way.  Solid waste racks will be permitted on private property, however racks and containers must be permanently stored at least 30 feet from the public right-of-way or behind the front or side wall of the structure.

 

What type of recycling will be picked up?

Residential Recycling Guidelines

Recyclables can be co-mingled in your recycling container. View Recycling Flyer!    Items permitted are:

Paper:

            Newspaper                              Brochures

            Catalogues                               Magazines

            Junk Mail                                 White Paper

            Phone Books                            Colored Paper

            Paper Bags                               Computer Paper

            Soft Covered Books                 File Folders

            Cereal Boxes                            Cardboard Boxes

            Orange Juice Cartons  

No napkins, tissues or paper plates. Please do not put anything in bags. Please keep clean and dry. Thank you.

Plastic:

            #1 though #7 plastic containers (look on bottom to identify)

No grocery or sandwich bags or 5 gallon buckets

Absolutely no Styrofoam or plastic grocery type bags

Glass:

            Clear, brown and green glass containers

No ceramic or porcelain cups and plates

No drinking glasses or stemware

No heat resistant ovenware

No light bulbs, mirrors or window panes

Metals:

            Aluminum and steel cans

No pie pans or foil

No cans that have contained hazardous waste (oil, insecticide, paint etc.)

Below please find other helpful recycling information and programs!

Visit the Carteret County Solid Waste & Recycling webpage for more information at http://www.carteretcountygov.org/waste_recycle.asp

Also learn more about the NC Oyster Shell Recycling Program.  Oyster Recycling collection site at Emerald Isle's Western Ocean Regional Access. 

Learn more about Wheels For Wishes.  Wheels For Wishes is a car donation program benefiting Make-A-Wish® Eastern North Carolina. The Wheels For Wishes Program is proud to offer an easy way to recycle or donate unwanted cars, trucks, motorcycles, SUVs, RVs, or even boats, by turning them into a wish for a local child.

Visit their website at http://eastnc.wheelsforwishes.org

Cars To Cure Breast Cancer accepts donated vehicles and either recycles or auctions them off. Earned proceeds from the sale of the vehicle benefit The Breast Cancer Research Foundation. All donations help to fund breast cancer research so that we can one day see a cure for breast cancer.

Visit their website at
http://www.carstocurebreastcancer.org/north-carolina/

 

How can I dispose of White Goods/Large Appliances?

Effective July 1, 2008 the Town will no longer charge a fee nor require a sticker for white goods pickup.  The Town will only require that you notify Town Hall to add your white goods collection point to our list for pickup.  The Town will then pick up these white goods items on the 2nd Friday of each month.  Please note that you can call in the white goods collection point by dialing 252-354-3424 or requests can also be made via email by clicking here. You may also haul your own appliances to the county drop site which is located about 4.5 miles north on Hwy 58 from the bridge, then turn left on West Fire Tower Rd. You need to show identification that you are an Emerald Isle resident.

 

How can I dispose of Brush & Yard Debris?

The Town's yard waste collection service utilizes an automated brush truck that can be operated by one Town employee.  The yard waste collection service is provided as follows:

Effective August 1, 2013 it is no longer necessary for residents and property owners to call the Town to be placed on a list for yard debris collection.  Town staff will now be making a continuous pass through all streets in the Town, and will begin each week on NC 58 and the eastern limits of Town, and work west toward The Pointe.  The Town's goal is to collect all yard debris within one week of placement at the edge of the street.  During periods with extremely high yard debris volumes and collection points, it may take as much as two weeks to collect all yard debris, however, the Town will also be implementing weekend collection in an attempt to meet the "within one week" goal.

The Town is pleased to offer these popular services to our residents and property owners.  Yard debris collection services are funded exclusively by the Town's annual solid waste fee (which also funds all residential trash, recycling, and beach strand collection).

The guidelines allow for maximum 8 ft. long segments with no limit on the diameter.  The automated brush truck is able to pick up the large yard waste items with no difficulty.

Please note that yard debris, leaves, etc. must be placed loosely in neat, separate piles at the street-side.  Yard debris must not be bagged.

The Town's service is available for developed lots only.  The yard waste collection service is funded 100% by the Town’s annual solid waste fee, and this fee is paid by the owners of developed lots only. 

The Town does not collect construction debris.  This type of debris can be disposed of at the West Firetower Road site (off Highway 58) or the Newport Transfer Station on Hibbs Road (between US 70 and NC 24) in Newport. 

 

Where are the Parks and Beach Access Locations in Emerald Isle?

The Town of Emerald Isle has several parks and water access locations for our citizens and visitors.  Click here for locations and info! 

Please note: Beach wheelchairs for physically challenged individuals are available for check out on a first come, first served basis from Emerald Isle Fire Station #1, from 8am to 5pm, 7 days a week.  Reservations are not accepted; chairs are to be obtained in person.  For more info contact the Fire Department 252.354.2445.

 

Where can I register to vote?

Voter registration forms are available at the Town Hall, as well as in Beaufort.

Carteret County Board of Elections
1702 Live Oak St, Suite 200
Beaufort, NC  28516
Hours:  8:00 am thru 5:00 pm   Monday thru Friday
Phone: 252.728.8460

Visit their website: www.carteretcountyboe.org

What are the regulations regarding pets?

No animal shall be permitted to run at large (off the premises of owner, and not restrained by leash or lead) within the town limits - our leash law also applies in the water and surf zone.  All animals caught running at large shall be impounded by the police and unless claimed within four (4) days shall be disposed of as the town shall deem best.

No owner, keeper, or person in charge of the possession and/or control of any dog shall cause or allow the dog to defecate or otherwise commit any nuisance on any street, sidewalk, park, beach strand, public right-of-way, or other publicly owned area, or upon any private property without permission of the owner or occupant of the property, unless the excrement is immediately removed by said owner, keeper, or person in charge of the dog and deposited in an appropriate waste container.
Any owner, keeper, or person in charge of the possession and/or control of any dog who shall violate any provision of this chapter shall be required to pay a fifty dollar ($50.00) civil fine in accordance with Section 1-6 of the Town Code of Emerald Isle.

 

What can I do about the wild animals that are a nuisance in my neighborhood?

Wild animals abound on most barrier islands, and Emerald Isle is no exception. We are home to raccoons, opossums, foxes, squirrels, deer and an occasional bear and alligator. We do not have an animal control officer. The Town has traps available for cats only.    Please review our trap control procedures currently in place should you need to borrow the Town traps.

Property owners are advised to make arrangements with a private wildlife removal service for any animals they may capture other than cats either with our traps or without our traps - (raccoons, possums, foxes, etc). Wild animals of any type should not be released in Emerald Isle Woods Park.  They should also not be released in Croatan National Forest. 

Click here for a listing of authorized Wildlife Damage Control Agents for Carteret County. 

Property owners can also contact Robbie Norville, Coastal Supervising Wildlife Biologist for the NC Wildife Resources Commission, for information about wild animals.  He can contacted at 252-523-8540 or robbie.norville@ncwildlife.org

What can I do about nutria removal?

The Town does not provide any nutria removal services, however, the NC Wildlife Resources Commission recommends the use of authorized Wildlife Damage Control Agents as described at this website:  http://www.ncwildlife.org/Trapping/WildlifeDamageControlAgent.aspx

Click here for a listing of authorized Wildlife Damage Control Agents for Carteret County. 

Pricing varies for the trapping and removal of nutria, and can range from $150 - $300, depending on the severity of the problem. 

Property owners can also contact Robbie Norville, Coastal Supervising Wildlife Biologist for the NC Wildife Resources Commission, for information about nutria.  He can contacted at 252-523-8540 or robbie.norville@ncwildlife.org

Where do I get Town Vehicle License Tags?

The Town license tag for the front of vehicles is optional. If you'd like to have one, they are available at Town Hall for $2.00 each.

Are individuals or businesses without a physical business location allowed to sell their merchandise anywhere in Town?

The Town of Emerald Isle has stringent regulations on these activities. "Itinerant merchants" (such as street vendors or mobile vendors) are not allowed at all in the Town of Emerald Isle on any public streets, beaches, or other areas. We do allow what we call "satellite merchants" (such as street vendors or mobile vendors) to set up at a limited number of private business locations. "Satellite merchants are only allowed at commercial / rv park oceanfront parcels in Emerald Isle, and must be located completely on the private property - they are not allowed on the beach strand. Permission from the private property owner is required, and you must also register with the Town (there is no fee). The eligible private properties in Emerald Isle where "satellite merchants" may be allowed with the required permission granted by the private property owner and the Town are as follows: Holiday TravLPark, The Islander Suites, Boardwalk RV Park, Beachfront RV Park, and Bogue Inlet Pier.

A copy of our ordinance is located here. Please don't hesitate to contact the Town at 252-354-3424 with any questions.

What about Hurricanes, Evacuation and Re-Entry?

We do, occasionally, have a hurricane threaten our community. We, sometimes, have to evacuate the island during these storm events. There is not a community evacuation shelter in Emerald Isle but there is a County shelter located in Newport, approximately 15 miles east of the bridge to Emerald Isle.

The Island is closed to the public immediately after a storm for which a public evacuation was ordered. Once an assessment is made that the roads can be safely traveled, the Town is re-opened.  If damage is minimal, the Town will be re-opened to everyone at the same time.  If damage is more significant, the Town may initially only be re-opened to residents and property owners.  Disaster Re-Entry Permits are required if the Town has re-opened the bridge to residents and property owners only.  Disaster Re-Entry Permits are permanent permits, and have previously been issued free of charge to all property owners.  Additional and/or replacement permits can be obtained from Town Hall for a fee. Permits are not issued within 24 hours of projected landfall. You should get your permit prior to hurricane season. When you get your permit, put it in the glove compartment of your car. 

The best source for Emerald Isle specific information during a weather emergency is on the Home Page of this site. Hurricane information is updated on this site.  As long as telephone service is operational, this site will be operating and frequently updated with the latest conditions and announcements.  Periodic updates are also emailed to subscribers to the Town's email newsletter.

 

What are the regulations about riding horses on the beach?

The permitted time periods for horses on the beach are as follows:

Horses are allowed from September 15 to April 30, with the exception of the 10-day period from and including the Friday prior to Easter until and including the Sunday that occurs 7 days after Easter. 

Horses are allowed on the beach from 5 am until 9 pm daily from September 15 to November 2, and from March 9 to April 30 (to coincide with daylight savings time).  Daily driving hours are 5 am until 7 pm from November 3 to March 8 (to coincide with Eastern standard time).

Horses prohibited on dunes.  It shall be unlawful for a horse, mule, donkey, or other members of the equidae or equus asinus families to traverse the barrier dune system, single sand dunes, dune ridges, dune systems, and any parts thereof, both old and new, including the vegetative cover relating to such dunes, with the exception of the use of designated access locations. 

Horse access locations.  Horses, mules, donkeys, or other members of the equidae or equus asinus families shall access the beach areas only at the following locations: 

(1)   Vehicle access point at the south terminus of Black Skimmer Drive.

(2)   Vehicle access point at the ninety-degree turn in Ocean Drive near the Eastern Ocean Regional Access near NC 58 mile marker 15.

(3)  Vehicle access at The Point (at the terminus of Inlet Drive at Bogue Inlet).

Horses not permitted on town street right-of-ways, except for temporary use.  Horses, mules, donkeys, or other members of the equidae or equus asinus families are not permitted on town street right-of-ways. Temporary use of street right-of-ways to travel from the nearest public parking area or a private residence to the nearest authorized access location is permitted, provided such use is of limited duration and strictly to travel to the access location. 

Mandatory removal of feces.  It shall be unlawful for the rider of a horse, mule, donkey, or other member of the equidae or equus asinus families to allow said animal to deposit feces on the beach areas, town street right-of-ways, or another person's private property without immediately removing all feces deposited by such animal. Burying feces in the sand or depositing feces in the ocean is prohibited and constitutes a violation of this section. 

Responsible riding required.  The rider of a horse, mule, donkey, or other member of the equidae or equus asinus families shall be of a suitable age and discretion, and shall ride in a manner so as not to cause a danger to other persons or vehicular traffic. The horse, mule, donkey, or other member of the equidae or equus asinus families shall be thoroughly trained and properly restrained, and ridden with due care, and shall not be allowed to go unattended. 

Penalty.  Violation of any of the provisions of this section shall subject the offender to a civil fine of fifty dollars (50.00). 

When are vehicles allowed on the beach?

Beach driving is allowed from September 15 to April 30, with the exception of the 10-day period from and including the Friday prior to Easter until and including the Sunday that occurs 7 days after Easter. For 2014, beach driving will not be allowed from April 18 - 27.

Beach driving is allowed from 5 am until 9 pm daily from September 15 to November 2, and from March 9 to April 30 (to coincide with daylight savings time).  Daily driving hours are 5 am until 7 pm from November 3 to March 8 (to coincide with Eastern standard time).

Print Beach Driving Application Form

Read Beach Driving Regulations 2013-2014 Season.

View Beach Driving Map

View Important Beach Driving Message!

Authorized beach access ramps are located at the Ocean Drive "dog-leg" (near mile marker 15 on NC 58), at the end of Black Skimmer Drive (across from Town Hall), and at The Point (at the terminus of Inlet Drive at Bogue Inlet).  The Doe Drive ramp is closed to the general public.

Certain sections of the beach may be closed from time to time due to erosion concerns, in order to protect endangered and/or threatened sea turtle and bird nests, and/or to provide for general protection of public health, safety, and welfare.  Closed sections will be posted and roped, and beach drivers must avoid these areas entirely.

No driving is allowed on the beach without an official Town of Emerald Isle beach driving permit.  A beach driving permit may be purchased at the Town Administration Building at 7509 Emerald Drive during normal business hours       (8 am - 5 pm Monday through Friday) Call 252.354.3424 if you have any questions. 

Faxed applications should be sent to 252.354.5068 and must include a copy of your vehicle registration and drivers license for processing. 

Mailed applications should be sent to:  Town of Emerald Isle, 7500 Emerald Drive, Emerald Isle, NC  28594 and must include a copy of your vehicle registration and drivers license for processing. 

In person applications please apply at the Town Administration Building, 7509 Emerald Drive and you must have your vehicle registration and drivers license with you for processing. 

Please note:  The Police Department will not hold permits for anyone unless special arrangements have been made through Town Hall during normal business hours.  Please be advised if you have made special arrangements through Town Hall to pick up your permit after normal business hours at the Police Department you will need the exact fee amount.  The Police Department will not make change for these permits.

Annual beach driving permit fees are $40 for all Emerald Isle residents and taxpayers under 65 years of age, and free for all Emerald Isle residents and taxpayers age 65 years of age or older.

The fee for all NON-Emerald Isle residents and taxpayers of any age is $80.00.

Handicapped persons of any age (whether they are Emerald Isle residents / taxpayers or not) are eligible for a free permit. Handicapped persons in addition to providing copies of vehicle registration and drivers license must also provide a copy of their handicap placard and registration card for their placard.

Are alcoholic beverages permitted on the beach?

Assuming the person is of age and not intoxicated, beer and wine are allowed on the beach strand. Liquor drinks are not allowed on the beach strand according to NC State law. Glass containers are permitted but please obey our litter ordinances and dispose of your trash appropriately.

How should I build a sand fence?

Please visit the website of the North Carolina Division of Coastal Management for the most current state guidelines regarding the installation of sand fences.

What about the use of the Town's public parks and accesses?

The Town's public parks and accesses are for use by the general public and are used on a first come first served basis.  You may not reserve our parks and accesses for any type of use.  Wedding tents are not allowed at any of the public parks or accesses and overnight parking is not permitted.  There is a $10 fee charged for parking at our Eastern Ocean Regional Access and our Western Ocean Regional Access on weekends and holidays from April through September between the hours of 7am and 4pm.

What if I want a wedding on the beach?

Please visit the Crystal Coast Tourism Association website  for helpful information concerning locations, marriage licenses, catering, florists, rentals, photographers, ministers, planners, receptions and entertainment!  Emerald Isle does not require permits for a beach wedding.  The Town does ask that chairs and other accessories be assembled so as not to obstruct the public or vehicles on the beach.  Wedding tents are not allowed at any of the public parks or accesses and overnight parking is not permitted. Smaller tents may be used on the beach strand itself but may not be left unattended past 7 pm.  You will also want to keep in mind when you are planning your beach wedding that vehicles are allowed on the beach from September 15 through April 30.  Emergency vehicles must have full access in the event of emergency situations.  For questions about parking or park hours please call our Police Department at 252.354.2021.

What type of transportation is available?

Please visit the Crystal Coast Tourism Association website  for helpful information about a variety of available types of transportation.

What are the regulations about driving golf carts in Emerald Isle?

Effective January 1, 2011, the Town of Emerald Isle will begin permitting golf carts that are registered with the Town and that meet certain safety equipment requirements to be operated on all public streets in the Town, except for NC 58 (Emerald Drive) and Coast Guard Road.  Click here to learn more about the program and golf cart requirements.  To register your golf cart, visit the Town Administration Building during normal business hours (Monday through Friday 8am-5pm).  For your convenience please view and/or print a copy of the application and inspection form.

Where are golf cart parking spaces located?

 

Location

  Number of

Spaces

Ocean Oaks

6

Deer Horn Dr.

2

Fawn Dr

1

Lee Ave.

2

Sound & Piney St.

2

Craig St

3

James St.

1

Eagles Nest

1

Blue Water

1

Pinta

1

White Water

2

Beachview Rd.

2

Clark

2

Georgia

2

Hubert - Rhett

2

Total spaces as of 9/27/13

  30 spaces

   
     
   




©2005 - 2014 Town of Emerald Isle North Carolina. All rights reserved.
 

 

Email Town Manager

Emerald Isle, North Carolina ~ Incorporated July 1957
7500 Emerald Drive. Emerald Isle, NC 28594
Phone (252) 354-3424, Fax (252) 354-5068