R U OK? Program
The R U OK? Program is an automated telephone dialing system designed to provide a means of checking on the elderly, sick or disabled persons that live alone or that do not have family that can check on them on a consistent basis. This program is available to subscribers on a volunteer basis to those citizens that want the service. The department enters subscriber names, numbers and call times in the system, which is designed to automatically call each subscriber in the system at their pre-determined time. When the software hears a voice response on the phone it delivers a short pre-recorded message set by the department indicating that we are calling to check on them and ensure that they are alright. The subscriber will be prompted to push an alternating number on the keypad of the phone provided during the call to make sure that they are OK and coherent and not in need of assistance. If a subscriber fails to answer after a preset number of call attempts, an alert is given visually on the computer’s monitor and audibly on the computer’s speakers notifying the department that an officer needs to be sent to check on the person. A printout containing emergency information provided by the subscriber, including doctor name and phone number, emergency contact name and phone number, next of kin and brief medical history is generated in the event of an emergency that can be provided to the officer and EMS. This system has already proven to be a great benefit to those residents in our community that live alone and we are glad to be able to offer it to them.
If you are interested in this service for yourself or a loved one, please contact the Emerald Isle Police Department at 252-354-2021.