RECOVERY EFFORTS CONTINUE - Update #19 - Wednesday, Sept 19 - 8 pm


Town of Emerald Isle Updates on Hurricane Florence Will Now Be Daily

The Town works hard to keep our residents, property owners, businesses, and visitors well-informed, and hopes that the Hurricane Florence updates have been helpful to better understand Florence's impacts and the Town's response.  The Town will now provide one daily update about our recovery efforts, and the daily update will generally be distributed in late afternoon or early evening hours.  

Emerald Isle Bridge Now Open to Everyone From 7 am - 9 pm Only;  No Re-Entry Permit Necessary

The Emerald Isle bridge is open to everyone from 7 am - 9 pm only, and it is no longer necessary to utilize re-entry permits.    

Curfew Hours Slightly Adjusted, Now 9 pm - 7 am

The Town-wide curfew is now in effect from 9 pm - 7 am each night, until further notice. It is illegal to move around Emerald Isle or leave your property during the curfew hours.  Residents and property owners should remain on your own property between 9 pm and 7 am, and non-residents and contractors may only be in Emerald Isle between 7 am and 9 pm daily.  Street lights are now on in many areas of Emerald Isle, and the Town will have additional Police personnel on duty to patrol the Town all week long.   

Storm Water Flooding Continues, More Pumps Arrive

The Town's primary focus remains the resolution of storm water flooding concerns, and the Town continues to secure more resources to address these issues. 

The Town took delivery of 5 additional portable pumps last night, and these pumps were deployed this morning to high priority areas.  Additionally, the Town has secured the assistance of an 11-man team from the NC Forest Service to assist with pumping activities, and their assistance will enhance the Town's storm water pumping operations.  The Town is now operating or supporting a total of 26 storm water pumps.   

The Town's fixed pumps located at Daisy Court (Osprey Ridge), Conch Court (Sea Dunes), Shipwreck Lane (Spinnakers Reach), Colonel Hanson Court (Spinnakers Reach), and Island Circle (The Point) are all functioning on regular electric power, and are gradually making progress on resolving flooding concerns.  The two fixed pumps in Lands End that are connected with the Town's system are functioning, and assisting the Lands End community.  Unfortunately, the Town's fixed pump on Deer Horn Drive is malfunctioning, and we hope to have it repaired very soon.  This malfunction also prevents the use of the fixed pump at Doe Drive.  The Town's small relay pumps in the Sea Crest subdivision, Wyndward Court, and Bogue Court are also functioning on regular electric power.  Progress is slowly being made in these areas, and we remain hopeful these problem areas will be cleared soon.  

The Town currently has a total of 14 portable pumps deployed at various locations, and 5 of these are located on Coast Guard Road between Spinnakers Reach and Lands End. Water levels are slowly dropping in this area, however, it is still too deep for most vehicles to travel through this area.  Water depths measured this afternoon were 12" near the entrance to Spinnakers Reach, 21" between Spinnakers Reach and Lands End, and 11" near the main entrance to Lands End.  Only high clearance vehicles should attempt to travel through this area.  The other 9 pumps are currently deployed at Wyndtree Drive, Ocean Drive near Doe Drive, in Cape Emerald, Connie Street (2 pumps), Ocean Drive near Cedar Tree Lane (2 pumps), and Ocean Drive near Fairfax Drive (2 pumps).

The Town originally anticipated delivery of 5 additional pumps later tonight, however, these pumps have been delayed.  Existing portable pumps that clear certain areas will be repositioned to other areas with the greatest needs in the coming days.    

The Town is aware of all storm water flooding areas in Emerald Isle, and is working as hard as possible to resolve concerns as quickly as possible, in a strategic manner.  Unfortunately, it is simply going to take longer to resolve all of these concerns than any of us would like.  Please recognize that 1) we all have just experienced the most significant hurricane in most of our lifetimes, and  2) that we received approximately 24 inches of rainfall in one storm. This rainfall event is classified as a 1 in 1,000 year storm event.  

Thank you for your patience and understanding - all of us at the Town are truly working as hard as we can! 

Avoid Contact With Standing Water

Much of Emerald Isle is remains impacted by flood waters or standing waters in residential yards, many of which include on-site wastewater systems.  Residents are advised to avoid contact with standing water if at all possible, and if contact can not be avoided, wash affected body parts and clothing soon after exposure.  

Flood waters or standing waters may contain potentially dangerous materials, such as sewage and chemicals.  Exposure to flood waters can also cause infections or result in injuries.  Buildings or facilities that have been damaged by or exposed to flood waters may also pose health risks from mold, chemicals, electrical hazards, and displaced animals.  Please visit the Centers for Disease Prevention (CDC) website for cautionary steps to take under these conditions - . 

Volunteer Help Welcome to Clean Our Beach

The Town has not yet begun clean-up efforts on the beach strand, and there remains significant debris on the beach strand.  Additionally, many beach access walkways are damaged, and some may not be accessible for use.  Please be careful when visiting the beach strand!

The Town welcomes any volunteer assistance to clean our beautiful beach strand, and is aware of many volunteers doing just that!  Thank you for your efforts to consolidate debris piles to enable quicker and more efficient colllection.  We welcome additional efforts to collect debris from the beach strand and consolidate it in neat piles at the base of the dune escarpment. You don't need to coordinate with anyone - just start placing debris in piles, and we'll make sure it gets cleaned up as soon as possible.

The Town has not yet received a response to our request for assistance under the Defense Support to Civil Authorities (DSCA) program for assistance from MCAS Cherry Point and/or MCB Camp Lejeune to help clean debris from the beach strand.  

Initial Debris Collection Efforts Begin, IMPORTANT INFORMATION for Those Beginning Clean-Up Activities

The Town's contractor began initial debris collection efforts today, and will gradually ramp up operations in the coming days.  The Town's contractors will be collecting construction and demolition debris, discarded furnishings, and vegetative debris, and Town staff will be collecting discarded appliances.  Collection efforts will likely continue for the next several weeks, and we will be working hard to have EI back to normal as quickly as possible.   

As property owners begin cleaning up their property from Florence's damage, please help us complete the collection of debris in the most efficient and safe manner. 

  • please create SEPARATE piles at the street edge, 
  • please create one pile for vegetative debris (trees and limbs), one pile for construction and demolition debris (shingles, siding, plywood, studs, etc.), and one pile for discarded furnishings (carpet, furniture, large personal items),
  • tree and limb debris segments should be no longer than 12 feet, 
  • please place discarded appliances in a separate location at the street edge,
  • please avoid placing piles directly under power lines and other overhead utility lines, as this may present a safety hazard to collection crews, may result in a slower collection process, and may hinder power restoration crews.

The Town's debris contractors will be working as diligently as possible to remove debris from Emerald Isle, and your patience is appreciated. Please note that it is illegal to burn debris within the Town. 

Emerald Isle-Area Tree Services

Absolutely Professional Home



C Gull Tree Service

Atlantic Beach


Collins Tree Services



Hampton's Tree Service



Scott's Stump Grinding



Settle Tree Service



Be Careful When Selecting Repair Contractors

Emerald Isle residents and property owners are advised to be careful when selecting repair contractors, and perform adequate background and reference checks to insure you are dealing with a reputable company or repairman.  It is always helpful to secure multiple price quotes and compare contractors.  

Drone Videos Available For Viewing

Town volunteers have filmed various areas of Emerald Isle to allow our property owners to view damage in your neighborhood.  To view the currently available videos, please visit .  Video of additional areas will be added as it becomes available, subject to volunteer availability.

Power Restoration Efforts Continue 

Carteret-Craven Electric Cooperative and their disaster partners continue to work hard to restore power in Emerald Isle, and continue to restore power to more homes.  As of 10 pm Tuesday, approximately 3,000 customers in Emerald Isle remained without power.  (Emerald Isle includes approximately 7,000 housing units.)  

To report power outages, or inquire about the status of your subdivision, please contact Carteret-Craven Electric Cooperative directly at 252-247-3107, or visit their website at .  

More and More Local Businesses Opening

As power is gradually restored, more and more Emerald Isle businesses are opening to provide critical goods and services and other conveniences to our residents and property owners.  Life is slowly getting back to normal.  

Town Services, Other Information

The normal trash collection schedule will resume on Thursday.  Soundside areas will be collected on Thursday, and oceanside areas will be collected on Friday.  Please note that trash collection will not occur in neighborhoods west of Dolphin Ridge and Royall Oaks due extensive flooding.  

The Town Administration Building is open during normal business hours (8 am - 5 pm).

The Community Center will reopen Thursday morning at 8 am, and will return to normal operating hours, however, no classes will be held tomorrow.  Blue Heron Park tennis courts remain closed.  

All Town meetings and events from September 17 - 23 are cancelled.   

The Town has not yet made a decision on the Emerald Isle Beach Music Festival, scheduled for Saturday, September 29.  We will assess our progress this weekend, and a decision on our community's readiness for this great annual event will be made no later than Monday.  

Beach Profile Survey Begins

The County's and the Town's beach profile surveying team began work today, and will likely complete this work by early next week.  These surveys will be used to determine how much sand was lost from the beach and dunes as a result of Florence.  These calculations will be used to develop the Town's forthcoming claim for FEMA assistance to restore lost sand via a planned beach nourishment project this coming winter.  The Town was fortunate to receive FEMA assistance for sand lost during Hurricanes Isabel, Ophelia, and Irene, and is expected to also be eligible for assistance related to Hurricane Florence. 

To view a preliminary assessment of the beach erosion along Bogue Banks by the Carteret County Shore Protection Office, please visit . 

Please Conserve Water!

Please do not use water to clean homes and vehicles when you arrive, as the Town's public water supply remains at risk until all leaks (from private homes and piers) are identified and corrected. 

Best Travel Routes

The best route from the Raleigh area to Emerald Isle remains US 70 east all the way to Morehead City, and then west on NC 24 to the Emerald Isle bridge.  Additionally, NC 24 has now reopened between Emerald Isle and Jacksonville after being closed to flooding in recent days.

Please be advised that road conditions may change.  For the the latest information about eastern NC road conditions please consult your local authorities and/or NCDOT's Travel Information Management System at .

Please travel safe, and heed warnings along all roadways.  DO NOT ENTER flooded roadways, as the depth and speed of flowing water are often deceiving.  TURN AROUND, DON'T DROWN! Do not become a drowning victim simply because of your impatience!    


Stay Informed!

The Town works hard to keep our residents, property owners, and visitors well-informed, and offers several platforms.


To receive the most current information from the Town of Emerald Isle, please:


- visit the Town's website at , 


- check the Town's Facebook page at Town of Emerald Isle, NC


- follow the Town's Twitter feed: @townemeraldisle


- sign up for the Town's email newsletter at , 


- sign up for text message alerts at , and/or


- download the Emerald Isle APP at Google Play and The APP Store (search for "emerald isle nc") and enable "push" notifications.

Posted by Rhonda Ferebee Wednesday, September 19, 2018 7:49:00 PM Categories: News